In Kent v Griffiths (2001), the court ruled that ambulance services owe a duty of care to patients. The case involved an avoidable delay that led to severe consequences for the claimant. This decision ascertained that once emergency services accept a call, they must act reasonably to prevent harm.
Duty of Care for Ambulance Services: Ambulance services are legally obligated to provide prompt care once they accept a call. Failing to respond within a reasonable time can lead to liability if the patient suffers harm as a result of the delay.